Can AI play a role in mediating human conflicts?

Can AI play a role in mediating human conflicts?

Top Stories By Mar 01, 2024 No Comments

Maheran calls AI more effective for arbitration—Photo: Reuters

Doha: Artificial intelligence (AI) has made the world easier and experts are now preparing to use it as an alternative to complex human procedures for conflict resolution.

In conflict resolution negotiations, diplomats or mediators try different ways to dominate each other, make eye contact, intimidate the other side, and use different tactics to hide their feelings. It is emphasized that the negotiations should be kept confidential.

Experts are now experimenting with different aspects of conflict resolution relying on AI, which are not only dramatic but also enabling AI intervention in complex cases.

According to Al Jazeera’s report, Sama Al-Hamdani, program director of Hala System, a private company that uses AI in conflict and other war-torn areas, said that innovation in technology is revolutionizing the peace and mediation front.

“We are in an era where AI is exposing intermediaries to a world rich in capabilities and information,” Al-Hamdani said.

A 4-day web conference was held in Doha, the capital of Qatar, from February 26 to February 29, where researchers presented various ideas, and Al Hamdani was one of the researchers, who focused on the use of AI for conflict resolution. Paid

Experts at the conference said the digital role in complex diplomacy has proven to be effective, with technology making diplomatic meetings possible during the height of Covid-19 where mediators are unable to attend face-to-face meetings due to travel restrictions.

Experts believe that behind-closed-doors decision-making has been the norm for generations for effective conflict resolution, but now digital technologies could pave the way for a more comprehensive program.

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